Terms of Use

Last updated: Feb 8, 2025

Privacy Policy & Terms

Last updated: February 08, 2021

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Business, for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers’ personal information and determines the purposes and means of the processing of Consumers’ personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers’ personal information, that does business in the State of California.

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Multifamily Leadership, LLC, 8151 E. Evans Rd., Suite 5, Scottsdale, AZ 85260.

For the purpose of the GDPR, the Company is the Data Controller.

Consumer, for the purpose of the CCPA (California Consumer Privacy Act), means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country refers to: Arizona, United States.

Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.

Facebook Fan Page is a public profile named Multifamily Leadership specifically created by the Company on the Facebook social network, accessible from https://facebook.com/multifamilyleadership.

Personal Data is any information that relates to an identified or identifiable individual.

For the purposes for GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.

For the purposes of the CCPA, Personal Data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You.

Sale, for the purpose of the CCPA (California Consumer Privacy Act), means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer’s personal information to another business or a third party for monetary or other valuable consideration.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

For the purpose of the GDPR, Service Providers are considered Data Processors.

Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to Multifamily Studios®, accessible from https://multtifamilystudios.com.

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as you are the individual using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address

• First name and last name

• Phone number

• Address, State, Province, ZIP/Postal code, City

• Usage Data

Usage Data

Usage Data is collected automatically when using the Service. It may include information such as:

• Your Device’s Internet Protocol address (e.g. IP address)

• Browser type and version

• The pages of our Service that You visit

• The time and date of Your visit

• The time spent on those pages

• Unique device identifiers

• Other diagnostic data

When You access the Service by or through a mobile device, We may collect additional information such as:

• The type of mobile device You use

• Your mobile device unique ID

• The IP address of Your mobile device

• Your mobile operating system

• The type of mobile Internet browser You use

• Unique device identifiers and other diagnostic data

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information from Third-Party Social Media Services

The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

• Google

• Facebook

• Twitter

If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your account, such as Your name, email address, activities, or contact list. You may also have the option of sharing additional information with the Company through Your account, giving permission to use, share, and store it in a manner consistent with this Privacy Policy.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. The technologies We use may include:

Cookies or Browser Cookies: Small files placed on Your Device. You can instruct your browser to refuse Cookies; however, this may limit your use of certain parts of our Service.

Flash Cookies: Certain features of our Service may use locally stored objects (or Flash Cookies) to collect and store information about Your preferences or activity. These are not managed by the same browser settings as Browser Cookies. For more information on how to delete Flash Cookies, please refer to Adobe’s help page.

Web Beacons: Small electronic files (also known as clear gifs, pixel tags, and single-pixel gifs) used to count users who have visited pages or opened emails and for other related statistics.

Cookies may be “Persistent” (remain on Your device when offline) or “Session” Cookies (deleted when the browser is closed).

We use both types for the following purposes:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: To provide You with services available through the Website and enable authentication and security.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: To identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: To remember choices you make (e.g., login details, language preference) for a more personal experience.

Tracking and Performance Cookies

Type: Persistent Cookies

Administered by: Third-Parties

Purpose: To track traffic to the Website and understand user activity, which may be linked to a pseudonymous identifier.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or refer to the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for various purposes including:

Providing and maintaining our Service (including monitoring usage)

Managing Your Account and enabling access to specific functionalities

Fulfilling contracts for products, items, or services purchased through the Service

Contacting You via email, telephone, SMS, or push notifications regarding updates and security

Sending news, special offers, and general information about similar goods, services, or events (unless You opt out)

Managing Your requests and providing support

Delivering targeted advertising based on Your interests and location

Facilitating business transfers (e.g., mergers, acquisitions)

Other purposes such as data analysis, evaluating promotional campaigns, and improving our Service

Your personal information may be shared in the following situations:

With Service Providers (e.g., for monitoring or payment processing)

For business transfers (e.g., merger or acquisition)

With Affiliates (with the requirement to honor this Privacy Policy)

With business partners (to offer products, services, or promotions)

With other users (when interacting in public areas or via Third-Party Social Media Services)

With Your consent for any other purpose

Retention of Your Personal Data

The Company will retain Your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy, as well as to comply with legal obligations, resolve disputes, and enforce agreements and policies. Usage Data may be retained for a shorter period unless needed for security or functionality purposes.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and may be transferred to and maintained on computers located outside Your jurisdiction, where data protection laws may differ. Your consent to this Privacy Policy and submission of your information signifies your agreement to such transfers. The Company takes necessary measures to ensure your data is treated securely.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred with notice provided before any change in the applicable Privacy Policy.

Law Enforcement

Under certain circumstances, Your Personal Data may be disclosed if required by law or in response to requests by public authorities (e.g., court orders).

Other Legal Requirements

The Company may disclose Your Personal Data if it believes in good faith that such action is necessary to:

Comply with legal obligations

Protect and defend the rights or property of the Company

Prevent or investigate wrongdoing

Protect the safety of users or the public

Protect against legal liability

Security of Your Personal Data

While the security of Your Personal Data is important to Us and we strive to use commercially acceptable means to protect it, no method of transmission over the Internet or electronic storage is completely secure.

Detailed Information on the Processing of Your Personal Data

The Service Providers we use may have access to Your Personal Data. These third-party vendors collect, store, use, process, and transfer information about Your activity on Our Service in accordance with their respective Privacy Policies.

Analytics

We may use third-party Service providers (such as Google Analytics) to monitor and analyze the use of our Service.

Google Analytics

Google Analytics tracks and reports website traffic. Google may use the data collected to monitor and personalize ads. You can opt-out by installing the Google Analytics opt-out browser add-on. For more details, please visit:

https://policies.google.com/privacy

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing materials, and other information. You may opt out by following unsubscribe instructions in our emails. We may use Email Marketing Service Providers, such as Mailgun (see https://www.mailgun.com/privacy-policy/).

Payments

For paid products/services, third-party payment processors (such as Stripe at https://stripe.com/us/privacy) handle your payment details. We do not store or collect your payment card details directly.

Behavioral Remarketing

We use remarketing services to advertise to You after You have visited our Service. Third-party vendors may use cookies and non-cookie technologies to:

Measure and analyze traffic and browsing activity

Display targeted advertisements on third-party websites or apps

Analyze advertising campaign performance

You can opt out of interest-based advertising through various tools (e.g., NAI’s, EDAA’s, or DAA’s opt-out platforms).

For additional details on each vendor’s privacy practices, please refer to their respective Privacy Policies.

GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following conditions:

Consent

Performance of a contract

Legal obligations

Vital interests

Public interests

Legitimate interests

The Company will clarify the applicable legal basis if needed.

Your Rights under the GDPR

If You are within the EU, You have the right to:

Request access to Your Personal Data (including updating or deletion)

Request correction of incomplete or inaccurate data

Object to the processing of Your Personal Data (especially for direct marketing)

Request erasure of Your Personal Data

Request data portability in a structured, machine-readable format

Withdraw Your consent

You may exercise these rights by contacting Us. We may ask you to verify your identity before processing your request.

Facebook Fan Page

Data Controller for the Facebook Fan Page

The Company is the Data Controller for the Personal Data collected through the Facebook Fan Page (https://facebook.com/multifamilyleadership). The Company and Facebook are Joint Controllers under applicable agreements.

For more details, please refer to:

Facebook Terms of Service: https://www.facebook.com/terms.php

Facebook Privacy Policy: https://www.facebook.com/policy.php

Facebook Insights

We use Facebook Insights to obtain anonymized statistical data about Our users. Facebook places a cookie on the user’s device when visiting our Facebook Fan Page, which remains active for two years unless deleted. For further information, visit:

https://www.facebook.com/full_data_use_policy

CCPA Privacy

This section supplements the information in our Privacy Policy for California residents.

Categories of Personal Information Collected

We may collect or have collected from California residents, in the last 12 months, information from the following categories:

Category A: Identifiers (e.g., name, postal address, email address, IP address) – Collected: Yes

Category B: Personal information as per California Customer Records statute (e.g., Social Security number, financial data) – Collected: Yes

Category C: Protected classification characteristics (e.g., age, race) – Collected: No

Category D: Commercial information (e.g., purchase history) – Collected: Yes

Category E: Biometric information – Collected: No

Category F: Internet or other network activity – Collected: Yes

Category G: Geolocation data – Collected: No

Category H: Sensory data – Collected: No

Category I: Professional or employment-related information – Collected: No

Category J: Non-public education information – Collected: No

Category K: Inferences drawn from other personal information – Collected: No

Under CCPA, personal information does not include publicly available government records, deidentified or aggregated consumer information, or information excluded by specific privacy laws.

Sources of Personal Information

We obtain personal information directly from You, indirectly through your activity on our Service, automatically via cookies, and from Service Providers.

Use of Personal Information for Business or Commercial Purposes

We may use or disclose personal information for business or commercial purposes (as defined under the CCPA) such as:

Operating our Service

Providing support and responding to inquiries

Processing purchases

Complying with law enforcement requests

Internal administration and security measures

Disclosure for Business or Commercial Purposes

In the last 12 months, we may have disclosed personal information (Categories A, B, D, F) for business or commercial purposes under contractual agreements.

Sale of Personal Information

Under the CCPA, “sale” means transferring personal information for valuable consideration. We may have sold or may sell personal information (Categories A, B, D, F) under such definitions.

Share of Personal Information

We may share personal information with third parties including:

Service Providers

Payment processors

Affiliates

Business partners

Authorized third-party vendors

Sale of Personal Information of Minors Under 16 Years of Age

We do not sell the personal information of Consumers known to be under 16 years of age, unless proper affirmative authorization is received.

Your Rights under the CCPA

California residents have the right to:

Be notified of the categories of personal data collected and its usage

Request details about our collection, use, sale, disclosure, and sharing of personal information

Opt out of the sale of their personal data

Request deletion of their personal data (subject to certain exceptions)

Request data portability in a structured format

To exercise these rights, California residents can contact Us at:

By email: [email protected]

Requests must include sufficient information for verification.

We will provide the required information free of charge within 45 days (which may be extended by an additional 45 days with notice).

Do Not Sell My Personal Information

You have the right to opt out of the sale of your personal information. Once your verifiable request is confirmed, we will cease selling your personal data. Our Service Providers may also use technology that sells personal information as defined by the CCPA law. To opt out of personalized ads, please refer to:

The NAI’s opt-out platform: http://www.networkadvertising.org/choices/

The EDAA’s opt-out platform: http://www.youronlinechoices.com/

The DAA’s opt-out platform: http://optout.aboutads.info/?c=2&lang=EN

Note: Opt out settings are specific to each browser.

Mobile Devices

On mobile devices, you may opt out of targeted ads via:

“Opt out of Interest-Based Ads” or “Opt out of Ads Personalization” on Android devices

“Limit Ad Tracking” on iOS devices

You may also disable location information collection via your device settings.

“Do Not Track” Policy (CalOPPA)

Our Service does not respond to Do Not Track signals. However, if you visit third-party websites that track your activities, you can adjust your browser settings to indicate your preference.

Children’s Privacy

Our Service is not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you believe that a child under 13 has provided personal data without parental consent, please contact Us.

If parental consent is required, we may request confirmation from a parent before collecting or using the information.

Your California Privacy Rights (California’s Shine the Light law)

California residents with an established business relationship with us may request, once a year, information about sharing their Personal Data with third parties for direct marketing purposes. For more information or to make a request, please contact Us.

California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)

California residents under the age of 18 who are registered users of our online services may request removal of publicly posted content. For requests, please contact Us with the email address associated with your account. Note that removal is subject to legal limitations.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We advise you to review each site’s Privacy Policy.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and, if significant, we will notify you via email or a prominent notice on the Service. The “Last updated” date will reflect any changes.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By email: [email protected]