Every operator has seen an AI demo. Far fewer have seen one hold up in production.
Jake Heller of AI For CRE Collective talks daily with multifamily operators, investors, developers, brokers, and PropTech founders, and brings a direct read on which AI workflows are creating real value today and which ones still look better on a screen than in the field.

Key takeaways:

• The AI applications already producing results in underwriting, diligence, and research

• Where AI is changing reporting, marketing, and day to day operations

• The mistakes keeping teams stuck in experimentation instead of deployment

• Where AI and PropTech are likely to move next in multifamily

AI is changing multifamily from two directions at once. Outside, renters are asking AI assistants where to live, and those assistants already have opinions about your communities. Inside, the way teams build, ship, and operate is being rewritten. Most companies are reacting to one side and ignoring the other. This session covers both, from the two leaders responsible for each.

Key takeaways:

• What AI assistants are saying about your communities right now, and how to audit it

• The findings from AI visibility scans: how often communities are absent from AI answers, what assistants get wrong, and what measurably improves visibility

• A realistic starter playbook for internal AI adoption, including the governance that keeps it safe

• What actually changed in speed and quality when an engineering organization adopted AI in its daily work, and what leaders should stop believing

• How to lead both changes at once without burning out your teams

Most of what gets presented in this industry is claims and hypothetical ROI. This showcase is the opposite: selected operators and partners present real case studies in a Challenge, Solution, Outcome format, with verified results from the field.

Key takeaways:

• Real deployments with verified outcomes, not vendor promises

• The Challenge, Solution, Outcome breakdown behind each result

• What the Day 1 lineup signals about where operating leverage is coming from next year

• Which approaches are worth evaluating inside your own portfolio

This is the recognition moment of the Summit. The official Best Places to Work Multifamily® rankings are announced from stage - ranking companies hear their placement live, in the room, in front of the industry. The 2026 Certified Change Management Leader (CCML) class is recognized as a group, and additional award programs will be announced from stage. Day 1 closes straight into the cocktail reception, where recognized executives step onto the red carpet for on-camera acceptance remarks.

Key takeaways:

• The official Best Places to Work Multifamily® rankings, announced live from stage

• The 2026 CCML class, recognized as a group by the Chairman of the Multifamily Innovation® Council

• Additional award programs announced from stage

• Red carpet interviews with top executives during the reception